What you will learn:
- Conference Dashboard
- Conference Settings
- Conference Profiles
Audio conference bridge is an optional feature. If you have purchased this feature you can access and manage the bridge from a VoIP Phone with a direct dial extension, and from an outside line using a phone number. The bridge includes call recording, access code protection and an optional caller announce.
If you have a conference bridge set up on your account, any user on the account can dial in internally to the conference call using the extension assigned to that bridge (for example ext. 3000) and use the member pin. When you invite outside callers to a conference call, have them dial into the Conference Bridge phone number, and give them the member pin. As each member joins, they will not be able to hear each other until the moderator joins with their moderator pin. If you want everyone to hear each other as they join in to the call, then the moderator pin should be the same as the member pin.
If you have more than one Conference Bridge, then you will have an extension/phone number for each; and each bridge will have its own member pin and moderator pin.
To view the conference dashboard, navigate to Feature > Conference > Dashboard – Conference.
For the Active Conference, select the extension from the dropdown menu.
Conference Settings allows you to customize various features within your meeting. You may change pins for members and moderators and select whether you’d like names announced within the Conference Settings.
ConnectMeVoice provides the option of creating a conference profile.
To view the list of conference profile, navigate to Feature > Conference > Audio > Profile
Add a new Profiles
- Click the +Add New button on the top right corner. A new window will appear.
- Enter the required information in the following fields:
- Set profile name.
- Select the required option from Music on Hold Option and Alone Music Option drop down menu.
- Click Save
Edit or Delete an existing Profiles
You may also modify or delete a profile by selecting it and clicking the edit or delete icon next to it.