Can I get a refund for my Cloudli service? Mark Gibbons 09 February 2021 22:44 Updated Yes, within the limitations of the Cloudli money back guarantee. Related articles How do I return my equipment to Cloudli? Can I use a desk phone with an extension on the Mobile First plan? How will I be notified of rate changes? What payment methods do you accept? How do I order a new number in my account?