Frequently Asked Questions

Account Management

• How do I login to my Cloudli account?
• How do I activate my account?
• How do I update the credit card information in my account?

Using the Shopping Menu

• How do I order a new number in my account?
• How do I order devices in my account?

Configuration Guides

• SIP Trunking Configuration Guides

Supported Devices

• Devices available from Cloudli for Business Phone Service
• Devices available from Cloudli for Home Phone Service
• Devices available from Cloudli for T.38 Fax ATA Service
• Devices available from Cloudli for SIP Trunking Service
• All Supported Devices

Voicemail

• How do I leave my voice mail?
• How many messages can my voice mail contain?
• How long are messages kept?
• What is the maximum duration of a message that a person may leave me?
• How to go back when I listen to a message?
• How to skip a saved message?

See all 10 articles

About VoIP and Cloudli

• What is VoIP?
• What is a VoIP service?
• Where is Cloudli available?
• How do I subscribe?
• How do I reach 911 services? Is it different with VoIP?

Setup and Installation

• Will the Cloudli service work with my network setup?
• Can my SIP device connect to Cloudli from behind my firewall?

Local Number Portability

• Letter of Authorization (LOA) for Local Number Portability