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  1. Cloudli Support
  2. Frequently Asked Questions

Frequently Asked Questions

Account Management

  • How do I login to my Cloudli account?
  • How do I activate my account?
  • How do I update the credit card information in my account?

Using the Shopping Menu

  • How do I order a new number in my account?
  • How do I order devices in my account?

Configuration Guides

  • SIP Trunking Configuration Guides

Supported Devices

  • Devices available from Cloudli for Business Phone Service
  • Devices available from Cloudli for Home Phone Service
  • Devices available from Cloudli for T.38 Fax ATA Service
  • Devices available from Cloudli for SIP Trunking Service
  • All Supported Devices

Voicemail

  • How do I leave my voice mail?
  • How many messages can my voice mail contain?
  • How long are messages kept?
  • What is the maximum duration of a message that a person may leave me?
  • How to go back when I listen to a message?
  • How to skip a saved message?
See all 10 articles

About VoIP and Cloudli

  • What is VoIP?
  • What is a VoIP service?
  • Where is Cloudli available?
  • How do I subscribe?
  • How do I reach 911 services? Is it different with VoIP?

Setup and Installation

  • Will the Cloudli service work with my network setup?
  • Can my SIP device connect to Cloudli from behind my firewall?

Local Number Portability

  • Letter of Authorization (LOA) for Local Number Portability
Cloudli Communications (formerly babyTEL)
T: 1.877.808.8647
service@cloudli.com
Mon-Fri: 8am to Midnight EST
Sat-Sun: 10am to 6pm EST