All Supported Devices

Hardware Options

Generally Available (GA) Hardware

The Generally Available (GA) Hardware designation refers to telephony devices that Cloudli has certified to work with the Cloudli Connect Platform and can fully support for installation & troubleshooting.  Cloudli can also purchase and resell (and in many cases rent) this hardware to our partners and customers, preserving the original manufacturer’s warranty and assisting with replacements, if/when needed.  The current list of GA Hardware for Cloudli Connect is shown in the table below.

Phone Model	Ideal User	Lines	Expansion Modules	Headset Support	Built-in WiFi	Picture
Yealink
T33G	Lobby, kitchen	4	n/a	RJ-9	No
T54W	General Users	10	Up to 3x EXP50 sidecars	RJ-9, USB, & BT	Yes
T57W	Executive	16	Up to 3x EXP50 sidecars	RJ-9, USB, & BT	Yes
EXP50	Expansion Module (sidecar) for T5x series	20	Power Brick required for 2+ units	n/a	n/a
W76P (W70B + W56H Kit)	Mobile worker, retail	1 per phone	n/a	3.5mm	No
W79R (W70B + W59R Kit)	Mobile worker, warehouse	1 per phone	n/a	BT	No
W56H (Handset Only)	Mobile worker, large retail	1 per phone	n/a	3.5mm	No
W59R (Handset Only)	Mobile worker, large warehouse	1 per phone	n/a	BT	No
W90 Multi-Cell DECT Base Station (Primary)	Large area.  Ex: Warehouse, Auto Dealership, Casino	Req. W90 Slave BaseMax 2500 SIP acct.	W90 Secondary Base	n/a	n/a
W90 Multi-Cell DECT Base Station (Secondary)	Large area.  Ex: Warehouse, Auto Dealership, Casino	Req. W90 Master BaseMax 2500 SIP acct.	Additional W90 Secondary Bases	n/a	n/a
CP925 Conference	Small Conference	1	n/a	BT	Yes
CP965 Conference	Med-Large Conference	1	Wireless Expansion Mics	BT	Yes
Poly
Edge E 220	Lobby, kitchen	4	n/a	RJ-9, USB & BT	No
Edge E 350	General Users	8	n/a	RJ-9, USB & BT	No
Edge E 450	Receptionist, Power Users	8	Up to 1x Edge E Expansion Module (sidecar)	RJ-9, USB & BT	No
Edge E 550	Receptionist, Executives	12	Up to 2x Edge E Expansion Module (sidecar)	RJ-9, USB & BT	No
Edge E Expansion Module	Expansion Module (sidecar) for Edge 450 & 550 phones	22	Power brick required for 2 units	n/a	n/a
Cisco
Cisco 191 ATA	Analog phones, RJ-11 Paging Interface, Fax Machines	Max 2 seats per device	n/a	n/a	n/a

End of Sale Hardware

End of Sale Hardware are devices that Cloudli has previously certified, sold, and supported as GA hardware, but is no longer selling (or renting) to new customers.  Any customers who have these devices in place may continue to use them, as normal.  Additionally, if a customer purchased or rented these devices from Cloudli, they will continue to receive full support and troubleshooting services.  The current list of End of Sale Hardware for Cloudli Connect is shown below.

End of Support Hardware

End of Support Hardware are devices that Cloudli no longer sells or supports.  Any customers who have these devices in place may continue to use them, as normal, however, should the device fail to function correctly, Cloudli will not be able to assist with troubleshooting the device.  It is recommended that customers using End of Support Hardware consider replacing with more current devices before a device failure occurs.  The current list of End of Support Hardware for Cloudli Connect is shown below:

End of Life Hardware

End of Life Hardware are devices that Cloudli no longer believes to be safe or compatible with Cloudli Connect.  Most commonly, these are devices that have been moved to End of Life by the manufacturer and can no longer receive security updates, though other factors may contribute to a device being added to Cloudli’s End of Life Hardware list as well.  Any customers who have these devices must consider replacing them with more current devices at their earliest convenience.  In order to protect all of our customers, Cloudli reserves the right to block access from any or all End of Life Hardware to our Cloudli Connect platform, for any reason and without notice.  The current list of End of Life Hardware for Cloudli Connect is shown below.

Bring Your Own Device (BYOD)

Cloudli allows customers to bring their own hardware for use on the Cloudli Connect platform, provided that it is not already on the End of Support or End of Life Hardware lists, is not prohibited by Cloudli’s Terms of Service (e.g. Auto-dialers), and does not represent a risk to any other customers or the platform.  Additionally, if a customer provided device is on either the GA or the End of Sale list, Cloudli can take over all firmware and configuration management of the phone, after the customer has registered the device against Cloudli’s Device Management Servers and the device has successfully loaded its first full configuration.  The customer is responsible for completing the first full registration of any customer provided phone.  Once registered, Cloudli Support will help troubleshoot any additional issues related to the device that may arise, while the customer remains responsible for any/all repair or replacement of device, as needed.  In the event that both Cloudli Support and the customer are unable to fix the issue, the customer’s only option to continue using the service will be to replace their device, at their expense.