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Cloudli Support
FAQs
FAQs
Billing FAQ
Call Recording (Business Phone)
Call Supervision (Business Phone)
Audio Conferencing
Call Queue (Business Phone)
Toll-Free Numbers
Virtual Numbers
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Payment Information
What payment methods do you accept?
How do I update my credit card information?
Cloudli Connect
Devices Supported by Cloudli Connect
Device Provisioning Procedure - Cloudli Connect
Account Statement - Cloudli Connect
How to Configuring Your Router and Firewall (QoS)
Your Monthly Bill
How can I view my invoices?
How does Cloudli bill minutes?
How do I contest my usage charges?
How will I be notified of rate changes?
Warranty, Return, and Repair
Can I get a refund for my Cloudli service?
How do I return my equipment to Cloudli?
Account Management
How do I login to my account?
How do I activate my account?
How do I update the credit card information in my account?
Using the Shopping Menu
How do I order a new number in my account?
How do I order devices in my account?
Configuration Guides
SIP Trunking Configuration Guides
Supported Devices
Devices Available from Cloudli for Business Phone service - Cloud PBX
Devices available from Cloudli for Home Phone service
Devices available from Cloudli for T.38 Fax ATA service
Devices available from Cloudli for SIP Trunking service
All Supported Devices
Voicemail
How do I leave my voice mail?
How many messages can my voice mail contain?
How long are messages kept?
What is the maximum duration of a message that a person may leave me?
How to go back when I listen to a message?
How to skip a saved message?
See all 10 articles
About VoIP and Cloudli
Benefits of a hosted VoIP system
Difference between a traditional phone and VoIP
What is VoIP?
What is a VoIP Service?
Where is Cloudli available?
How do I subscribe?
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Setup and Installation
Will the Cloudli service work with my network setup?
Can my SIP device connect to Cloudli from behind my firewall?
Local Number Portability
Letter of Authorization (LOA) for Local Number Portability
What are the different steps of the Porting Process?
How to Transfer your Telephone Number to Cloudli?
Is there a Porting Fee ?
Can I Port my Disconnected Number ?
How to Unbundle your Telephone Line from your Digital Subscriber Line (DSL):
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STIR/SHAKEN
What is STIR/SHAKEN?
What is Caller ID Spoofing?
Does STIR/SHAKEN apply to SMS/text messaging?
How will consumers be impacted by STIR/SHAKEN?
What are STIR/SHAKEN Attestation levels?