How to go back when I listen to a message? Mark Gibbons 09 February 2021 22:47 Updated Press 4 to rewind by 5 seconds. You can press 4 several times to go to the part in which you are interested. You can also press 3 to go to the beginning of the message. Related articles Clarity - Extension Manager How to skip a saved message? How do I leave my voice mail? Clarity Get Help - HUD Call Recording