Products

Business Phone

• Where can I download the latest version of the Cloudli App ?
• How do I log in to the Cloudli app?
• Can I call someone directly from the Hub?
• How can I send an SMS message to a number that is not in my contacts?
• How can I change the sound and ringtone settings in the app?
• How to import contacts on the Cloudli Desktop app (Java .jnlp app)

See all 35 articles

SMS/MMS FAQ

• What type of Cloudli account supports SMS/MMS?
• Is SMS/MMS supported on all Cloudli phone numbers?
• How do I activate SMS/MMS on my Cloudli phone number?
• How do I send and receive SMS/MMS on my Cloudli number?
• What devices can I use for sending and receiving SMS/ MMS ?
• Is Cloudli's SMS/MMS free?

See all 8 articles

Home Phone

• Home Phone World - List of countries worldwide with no long distance charges
• How do I log in to the Cloudli app with my home phone number?
• Can I listen to my voicemail messages directly in the app? How do I do that ?
• How can I change my ring count in the app?
• How can I change the sound and ringtone settings in the app?
• Do I need headphones to use Cloudli?

Cloudli Connect

• Introduction to the Cloudli Connect Portal
• SMS Service
• Receptionist Console
• Call Management
• Call Recording
• Call Queue

Contact Centre

• Access Phone Number
• Introduction and Configuration
• Management Console
• Agent Desk Phone
• Agent Dashboard
• Reporting